About me

Fueled by a childhood dream of being a cyber defender, I'm driven by a deep passion for cybersecurity. My curious mind and unwavering commitment to growth propel me to learn and develop in all areas of IT.

I possess a solid foundation in programming, scripting, log analysis, and network troubleshooting. I'm actively pursuing the Google Cyber Security Certification to further strengthen my skill set. This proactive approach demonstrates my dedication to continuous learning and staying ahead of the curve.

Effective communication and time management equip me to thrive in demanding environments. I believe my combination of technical expertise, passion, and a commitment to learning makes me a valuable asset to your team.

My Accomplishments

  • design icon

    CompTia A+

    My CompTIA A+ training may not dive straight into advanced hacking techniques, but it's been laying the groundwork for my cybersecurity future. Understanding hardware, network troubleshooting, and even basic system administration tasks in Windows Active Directory gives me a hands-on foundation in the very systems I'll be protecting later on.

  • Google Cyber Security Certificate

    Google Cyber Security Certification

    Deepening my understanding of cybersecurity, I'm currently enrolled in the Google Cybersecurity Certificate. Hands-on learning in skills like threat detection and incident response has bolstered my existing IT foundation, and I'm committed to completing the program to fully unlock my cybersecurity potential.

  • Apprenticeship icon

    Information Communication Technician Apprenticeship

    I proudly attained distinction in the Information Communication Technician apprenticeship, mastering key skills like interpreting customer needs, operating within disaster recovery plans, and troubleshooting hardware/software issues. I'm adept at scripting, supporting various systems and operating systems, utilizing technical documentation, and effectively communicating technical/non-technical information. All while adhering to robust IT security practices.

  • Diploma

    Level 3 Extended Diploma in IT

    Earning the Level 3 Extended Diploma in IT from Suffolk New College has ignited my passion and equipped me with a versatile skillset to thrive in the IT field. My studies immersed me in core areas like hardware and networking, operating systems, cybersecurity, and honed my problem-solving, critical thinking, and communication skills. I'm adept at troubleshooting, configuration, and secure system practices, ready to make a mark in the dynamic world of IT!

CV

Education

  1. Suffolk New College

    2019 - 2021

    Suffolk New College empowered me with diverse technical skills, including project management for efficient planning and execution, programming proficiency for building software solutions, cybersecurity expertise to guard against threats, and an understanding of emerging technologies to stay ahead of the curve. My ability to develop websites and conduct database modelling and analysis further strengthens my ability to tackle complex digital challenges.

  2. Colchester Institute

    2022 - 2024

    Embarking on an apprenticeship journey in Information Communication Technology at Colchester Institute was an enriching experience that laid the groundwork for my career aspirations. Choosing to pursue the CompTIA A+ certification was a pivotal decision, as it equipped me with a comprehensive skill set essential for navigating the intricate realms of networking, hardware management, troubleshooting, and scripting. These invaluable experiences not only fortified my technical prowess but also instilled in me a profound understanding of industry standards and best practices.

Experience

  1. Junior Software Developer

    2021-2022

    Commencing my professional journey at British Telecommunication (BT) as a Junior Software Developer, I delved into a role that broadened my programming expertise and deepened my comprehension of web dynamics. Crafting web applications to monitor network resources and deliver real-time insights on dynamic dashboards honed my understanding of how client server achitrecure. Additionally, I gained proficiency computational thinking and problem solving by facing coding challenges every day. Despite facing a steep learning curve, my unwavering dedication fueled my adaptation and success in this dynamic environment, fortifying both my technical prowess and resilience for navigating complex technological landscapes.

  2. IT Support Analyst

    2022 — Now

    Seeking greater fulfillment, I transitioned into the realm of System Administration roles to increase my knowledge in networks and network security. Currently, I serve as an IT Support Technician at Fred Olsen LTD. Within our team of three first-line support analysts, I go beyond traditional service desk duties. I play a pivotal role in safeguarding network security by actively monitoring CrowdStrike Alerts and implementing measures to block unknown USB devices. Additionally, I contribute to the management and upkeep of our hybrid environment by proficiently configuring new users in the Windows Active Directory, assigning them relevant roles and security groups, and leveraging Microsoft Azure and 365 to provision mailboxes and align user permissions with Azure AD. Moreover, I take charge of onboarding new employees, delivering essential cybersecurity training, and educating them on phishing attack prevention and the robust security measures in place. Managing our dynamic service desk environment has honed my skills in time management and customer service, ensuring optimal support for our internal stakeholders. Looking ahead, I am excited to undertake the responsibility of auditing our organization's security posture to meet government-backed schemes such as Cyber Essentials and ISO-27000, further solidifying our commitment to cybersecurity excellence.

My skills

  • Problem Solving and Troubleshooting
    80%
  • Interpret and Meet Customer Requirements
    70%
  • Support Operating Systems
    90%
  • Programming and Scripting
    50%

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